kingworldnews.com
As
we await the release of the U.S. jobs report on Friday, in order to see
which direction it sends markets hurtling, is this new technology about
to radically change the world forever?
By Gerald Celente, Trends Research Institute
September 1 (King World News)
Anyone
who’s conversed with Apple’s Siri or Microsoft’s Cortana has made
friends with a chatbot. A chatbot is a form of artificial intelligence
that responds in a conversational manner, in print or verbally, to
questions or requests from people: “Where’s the nearest McDonald’s?” or
“Call Doug.”…
But,
for chatbot developers, that’s baby talk. Chatbots have the power to
personalize a business, give customers a more intimate experience and
build consumer loyalty by giving a phone menu or website store a
pleasant, responsive, human personality. They may eventually take the
place of customer-service people, store clerks and even psychotherapists
as computer speeds and artificial intelligence evolve.
Investors Betting Big On Chatbot Technology
Investors are betting on it. Ten representative US chatbot developers
already have raised more than $100 million in venture capital, including
$25 million for Babylon Health, which helps people self-diagnose
illnesses and refers them to doctors. Ozlo, which finds restaurants, has
raised $14 million. Amy Chatbot, which schedules meetings, has snagged
more than $34 million.
Here
ComeBefore long, developers predict, when you order pants online, a
smiling avatar will appear on-screen and say, “We have a shirt on sale
that would go really well with those pants. May I show it to you?” In a
bookstore, a friendly avatar at the checkout kiosk might say, “Thank you
for shopping with us. I see you chose a Stephen King novel. Please come
back next week when we’ll have his new book for you.”
Scary: Humans More Open With Artificial Intelligence
Chatbots
are also invading professions. “Betty” is an office manager that greets
guests, recognizes her human co-workers, tracks their hours, and keeps
an eye on the office supplies.
“Mya,” from employment firm FirstJob,
gets in touch with applicants to let them know if they’re in the
running. “Ellie” is a budding psychotherapist that reads your body
language through a camera. Her on-screen avatar responds not only
verbally but also with a nod, smile or other appropriate gesture.
Many
people report being more forthcoming with an artificial therapist rather
than telling their embarrassing secrets to a fellow human. You also can buy and download chatbot buddies to chitchat with or confide problems to.
TRENDPOST:
Skeptics urge caution. They warn that the hype enveloping
chatbots still outstrips their capacities so far. However, as computers’
growing ability to learn and store information enable ever-more
sophisticated versions of artificial intelligence, chatbots will be
fixtures in our lives by 2020.
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